ECPJOBS - OPTOMETRY FRONT DESK/OPTOMETRIC ASSISTANT

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Published: January 31, 2024

OPTOMETRY FRONT DESK/OPTOMETRIC ASSISTANT

New Minas, Nova Scotia, Canada | Full Time

Valley Family Optometry Ltd.

Here we grow again! We are expanding our family owned-and-operated eye care clinic and are looking for an exceptional Optometry Front Desk/Optometric Assistant to join our friendly and professional team.

At Valley Family Optometry, we take pride in providing top-rated eye care by passionate health professionals. We foster real relationships with our patients, taking the time to get to know them. Our two locations in Kingston and New Minas help us serve patients throughout the Annapolis Valley.

Our employees are the heart of our practice and our office culture is strongly collaborative and team-based. We hire friendly, outgoing, personable staff and provide on-site training. Our days are fast-paced, patient-centered, and fun – with lots of learning opportunities each and every day.

We are looking for warm, outgoing and flexible candidates. Someone that loves people and loves to learn. Someone who can work both independently and also part of a highly collaborative team. A positive, can-do attitude is essential.

As our Optometry Front Desk/Optometric Assistant, you will fill a combined patient service and technical assistant role. Front desk responsibilities include answering a high volume of calls, booking appointments, greeting in-office patients and maintenance of patient electronic records, third party billing and financial records. Duties will also include performing diagnostic testing and pre-exam testing, maintaining patient flow through the clinic and updating patient electronic records.

Cross-training in all practice departments including the optical will be provided. Optical duties will include frame selection, lens design selection, adjustments, repairs and troubleshooting patient problems or concerns.

Ideally, you will have a minimum of two years’ experience in an optometry clinic or in other customer service field. Having strong multi-tasking, organizational, and time management skills with superior attention to detail is an asset. While experience is an asset, we are willing to train the right person without experience. You must be willing to work on-site for 8-hour shifts between 8:30am and 5 pm, Monday to Friday. Most shifts will be in our New Minas location but some shifts in our Kingston location may be required. This is a full time position of 30-40 hours per week.

TO APPLY

If you are interested in joining the new team, please e-mail a combined cover letter and resume to employment@valleyfamilyoptometry.ca . In your cover letter, tell us what excites you about joining our team and why you would be a great fit.

We will be accepting applications and interviewing candidates on an ongoing basis until the position is filled so we recommend that you apply immediately. We thank all applicants for their time and interest and regret that we are only able to contact those selected for an interview.

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